Accessibility

Accessible Parking

All parking facilities owned by the Rapid City Regional Airport offer accessible parking options. In both lots, accessible spaces are located near the walkways.

 

Elevators

You can access the pre-security elevator near the baggage claim area. The post-security elevator is located near Gate 1 accessible only with airline or airport personnel escort.

 

Paging for the Deaf and Hard of Hearing

If you anticipate receiving a page or if you wish to leave a standard audible page, you can receive assistance by visiting the administration offices on the second floor of the terminal; or, if after normal business hours, the operations staff will assist you at 605-593-3419.

 

Visual Paging Monitors

Visual pages are displayed (in bright yellow) on most of the display monitors in the terminal. Airlines have visual paging capability upon request.

 

Defibrillators

Defibrillators are available in the terminal for use in cardiac emergencies. They are located in an area accessible by our 24-hour firefighters and EMTs. Dial 911 and our airport emergency staff will arrive within minutes.

 

Unisex Restrooms

All public restrooms can accommodate individuals with disabilities. There is one unisex/family restroom located in the baggage claim area, and one in the gate area post security screening.

 

Wheelchairs

Your airline can provide you with wheelchair assistance to or from your flight. Service should be requested from the airline in advance or at the ticket counter when you check in. Skycaps are also available for wheelchair assistance during summer season.

 

Ground Transportation – Wheelchair Transportation

Disabled travelers who qualify for service under the Americans with Disabilities Act can call Rapid Transit System Dial-A-Ride at 605-394-6631. All trip requests must be scheduled at least one day in advance.

Transportation can also be arranged through Airport Express Shuttle or by calling them at 605-399-9999.

 

Pet Relief Areas

RAP has a designated pet relief area located outside the terminal, not far from the east Departure doors. Travelers needing wheelchair assistance to the designated area will be accommodated by an airline representative or Skycap when available.

 

Traveling with Children

There is one unisex/family restroom for adults traveling with children located in the baggage claim area. All airport bathrooms are equipped with baby-changing tables for parents who need to change a diaper. Liquid baby formula and breast milk are allowed through security as long as the parent bringing it is with a child. Declare baby food or formula at passenger screening.

 

Non Discrimination Policy

The Rapid City Regional Airport does not discriminate on the basis of disability in admission to, access to, treatment of, or employment in its programs and activities. This notice is provided as required by the Rehabilitation Act of 1973, Section 504, and Title II of the Americans with Disabilities Act of 1990. Questions, concerns, complaints or requests for additional information regarding these laws may be forwarded to:

 

ADA Compliance Officer

City of Rapid City Human Resources

300 Sixth Street

Rapid City, SD 57701

 

Rapid City Regional Airport Title VI Policy 49 CFR Part 21 Unlawful Discrimination

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that “no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” 42 U.S.C. Section 2000d. Rapid City Regional Airport, and its employees, airport operators, lessees, tenants, concessionaires, contractors and airlines will not deny public services, employment and program opportunities to any person at Rapid City Regional Airport due to race, color, national origin, and disability or be otherwise subjected to discrimination pursuant to the Code of Federal Regulations, Department of Transportation, Part 21 -Title VI of the Civil Rights Act of 1964.

Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI should report the complaint to the Disability/Title VI Coordinator at 605-394-4136. Discriminatory allegations may also be filed with the Federal Aviation Administration:

 

Federal Aviation Administration

Office of Civil Rights, ACR -1

800 Independence Avenue, S.W.

Washington, D.C. 20591


Hidden Disabilities Sunflower Program

Rapid City Regional Airport is proud to be the first airport in the Dakotas to join the Hidden Disabilities Sunflower Program.

Free sunflower lanyards are available at the terminal, and may be worn as a

subtle way of letting others know that they have a non-visible disability and

may require additional support, assistance or a bit more time.

Frequently Asked Questions:

Where at RAP can I pick up a Hidden Disabilities Sunflower Item?

The SkyCap desk on the main floor of the terminal or Parking Office. They are available for free, upon request and availability.

If I have a lanyard or other Hidden Disabilities Sunflower item, what’s my next step?

Wear the item anytime you want others to know that you have a hidden disability. At RAP, we’ve provided information to our employees and tenants about the program.

Does wearing a Hidden Disabilities Sunflower item give me access to expedited security screening?

The Hidden Disabilities Sunflower does not entitle the wearer to anything other than identifying that you have a hidden disability and that you may need some special assistance, help, or a little more time. It is not a pass to be fast-tracked through the security checkpoint, nor for any other benefit.

Do I qualify to wear the Hidden Disabilities Sunflower?

There is no qualifying list of hidden disabilities. If you have a hidden disability and feel that you would benefit from wearing a Hidden Disabilities Sunflower product, please do.