Ground Transportation Specialist

Rapid City Regional Airport

ABOUT US

It is the mission of the Rapid City Regional Airport to provide safe, efficient, environmentally sensitive, and economically self-sustaining air transportation facilities responsive to the community’s needs.  The Regional Airport has three functional divisions:  Airport Finance and Administration, Airport Facilities and Maintenance, and Airport Operations and Security.

Position Details

ABOUT OUR JOB

The Airport Ground Transportation Specialist is responsible for daily oversight and operations of the Airport Ground Transportation program, including Airport parking.  The position also serves as a liaison with airport management, tenants, and staff, and is responsible for assisting passengers and tenants with parking and ground transportation needs.

Essential Duties and Responsibilities: 

  • Monitors the parking facilities and coordinates equipment maintenance plans and repairs by performing basic repairs and coordinating major repairs with vendors.  Maintains all equipment repair records.
  • Processes parking and ground transportation applications and issues necessary permits and maintains inventory.
  • Responds to public questions, comments, and concerns relative to the department activities including parking activities, enforcement, snow removal, general customer inquiries.
  • Resolves parking and ground transportation disputes.
  • Reviews portals, audits tickets, and maintains records of parking operation and parking enforcement.
  • Collects and interprets data; develops and implements plans, reports, and internal control procedures.
  • Keeps track of inventory and supplies and orders as needed.
  • Coordinates general maintenance repairs and snow and ice control operations of the parking lot.
  • Makes a daily mail run to City Hall to retrieve and deliver mail.
  • Monitors curb usage; controls usage and issues citations when required.
  • Works variable hours, to include weekends and holidays, and on-call as needed.
  • Performs other tasks as determined by airport management.

Additional Information

ABOUT YOU

We understand that your time is valuable and encourage you to apply if you meet the following minimum qualifications:

Education and/or Experience:

  • An Associate’s Degree in Business, Management, or a related field is preferred.
  • A minimum 1-year related experience; preferred areas include, aviation, parking systems, ground transportation, or customer service
  • A combination of education and experience deemed appropriate to fulfill the role and responsibilities of this position will be considered.

Certificates, Licenses, Registrations: 

  • Must possess a valid driver’s license or the ability to obtain one before the date of hire.
  • Must be able to obtain and maintain an airport security badge as a condition of employment.

To apply for this job please visit www.governmentjobs.com.